Troubleshooting
Helping you navigate the system
How do I reset my password?
How do I change my atlas password after logging in?
What if I don't have access to the registered email account?
How do I allow pop ups on my apple device?
How do I allow pop-ups on android devices?
How do I allow pop ups?
How do I clear Cookies and Cache?
How do I reset my Multi Factor Authentication (MFA) on Atlas?
How do I resolve a duplicate username or email error in Atlas?
What should I do if leave has already been applied for the dates in Atlas?
How can I fix the “exceeding entitlement limit” error in Atlas?
Why am I getting an error about public holidays or non-working days in Atlas?
Why isn't Atlas working on my device?
How do I get a verification code?
How do I update and check my device clock?
Why won't my dashboard load?
What happens if I keep getting error messages trying to log in?