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Why am I getting an error about holidays or non-working days in Atlas?

Fixing error messages on Atlas

Written by Cipher

You may see this error message:

  • The selected date range is either a holiday, a non-working day, or both.

This means that the day requested is tracked as a non-working day for the employee. You can either change the date of the request, or you can adjust their working day profile if it's incorrect.

How to fix it:

  • Update the employee’s working day profile: Employees > Manage > Employee record > Job tab > Update > Change working day profile.

  • Change the time off request for a day that the employee is scheduled to work.

  • Advise the employee that they are not scheduled to work that day.

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