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How do I reset my password?

How to reset your Atlas password using a verification code

Written by Cipher

You can reset your Atlas password quickly by following these steps.

  1. Go to the login portal at https://www.atlas-hub.ca/

  2. Enter your e-mail and click Continue.

  3. Click Forgot password? under the login page.

  4. Enter the e-mail address you use for your Atlas account and click Continue.

  5. You'll receive a six-digit verification code by e-mail. Important: Validation codes are valid for 10 minutes after the e-mail is sent.

  6. Confirm your new password.

Troubleshooting tips

  • Use the most recent verification code e-mail. Older codes may not work.

  • If you do not receive the e-mail:

    • Check your junk or spam folder.

    • Try another e-mail address you may have used for Atlas.

    • If you still do not receive any e-mails, contact your manager or service owner

Mobile device tips

  • Allow pop-ups in your device settings. This lets you read the code from the e-mail notification without closing the Atlas site.

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