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Pop-up blockers may stop training modules and documents from launching in Atlas.

Allowing pop-ups ensures all Atlas features work correctly on your mobile device.

- Pop-up blockers may stop training modules and documents from launching in Atlas.
- Allowing pop-ups ensures all Atlas features work correctly on your mobile device.

How to Allow Pop-Ups on Apple Devices (iPhone/iPad)

Scroll down and tap Apps &gt; Safari.

Make sure the following settings are turned off:

- Block Pop-Ups
- Block All Cookies (In Advanced Tab)
- Prevent Cross-Site Tracking

1. Open the Settings app.
2. Scroll down and tap Apps &gt; Safari.
3. Make sure the following settings are turned off:
 - Block Pop-Ups
 - Block All Cookies (In Advanced Tab)
 - Prevent Cross-Site Tracking

The location of toggles may vary depending on iOS version.  Instructions above are for iOS version 26

After following these steps, reload your Atlas training. Your modules and documents should now open without issues.

- After following these steps, reload your Atlas training. Your modules and documents should now open without issues.

Allowing pop-ups on Atlas to resolve training launch issues

How do I allow pop ups on my apple device?

Find answers and get help from Intercom Support and Community Experts

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How do I allow pop ups on my apple device?

Why You Need to Allow Pop-Ups

Note:

Next Steps