If your employee also has access to Atlas as a user, then they can reset their password themselves following this guide. However, in certain situations (such as when they've set up the app on a new phone), they may still require your assistance.
Sending a password reset e-mail:
Select Employees > Manage from the left-hand navigation menu.
Click the View icon next to the employee needing a reset.
In the employee's profile, view the Administration tab.
Under Admin details, click the Reset button.
Important: For security purposes, you may be asked to complete a reCAPTCHA verification before being allowed to complete the password reset process.
What to do if the e-mail address is incorrect
If the e-mail address on the employee's profile is outdated, then you must update it before sending a password reset. Please refer to this article to learn how.