If your employee also has access to Atlas as a user, they can reset their passwords themselves following this guide. However, in certain situations (such as the user only having a username and no e-mail address), they will require your assistance.
Important: To reset the password for an employee with a linked user profile, refer to this article instead.
Click on Company > Users from the left-hand navigation menu.
Click the Actions next to the required user, and select View or edit user details.
Click Reset password.
If the user has an e-mail address, then this will push out a password reset e-mail to their e-mail address. If they have a username only, then you will instead create a temporary password that you must note down and provide to the employee. They will then have to set a new password upon a successful login.
Important: Passwords must be between eight and 20 characters in length and must have at least one uppercase letter (A-Z), one lowercase letter (a-z), one number (0-9), and one special character (for example, @#%*!).