You can change your password from your profile on both the web application and the smartphone application.
From the login portal
Enter your email address, then click Continue. IMPORTANT: You must use the same email associated with your User account.
2. Click the Forgot Password link.
3. Retype your email address and click Continue.
4. You will receive a six-digit verification number via email. Type this in to continue. IMPORTANT: It can take up to 5 minutes until you receive your reset password email.
5. Choose your new password. Your password must have at least 8 characters and contain at least one lowercase letter (a-z), one uppercase letter (A-Z), one digit (0-9) and one special character (for example, @%*!).





