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How do I log in?

Logging into Atlas.

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Written by Paul Haskell

Where do I log in?

  • Legacy: If your organization's HR membership began before February 2026, you need to log into our legacy HR platform, which you can do here: https://app.hrdownloads.com/login.

  • Atlas: If you have been migrated to Atlas, or want to log into Atlas Safety (or if your organization started a new membership in February 2026 or later), you will log in here: https://www.atlas-hub.ca.


For clients on our Legacy platform

  • Access the login page here: https://app.hrdownloads.com/login

  • Enter your e-mail address and password and click sign in.

  • If you get this error message, "Your login attempt failed, incorrect username or password. If you joined Citation from 2026 or use our H&S product, you will need to use Atlas App here instead," you can reset your password:

    • Click Forgot your password?

    • Enter your e-mail address.

    • Click Send me the reset link.


For clients on Atlas

  • If you're logging into Atlas for the first time:

    • You'll receive an e-mail from [email protected] with the subject line "Welcome to Atlas! Log in and explore," which contains instructions on how to log in.

    • From this e-mail, you can click Set my password and log in and follow the on-screen prompts which will:

      • Take you to a page which will send a one time verification code by email, which will have the subject line "Verification number from Atlas."

      • Ask you to input the verification number you received on the page to set your password, and redirect you to log in with your new credentials for the first time.

  • Tip:

    • Allow your browser to save your password

    • Bookmark this page rather than using email for your password reset.

  • If you've logged in before, please use the appropriate link from the top of the page.

  • If you need help logging in, you can click the pink speech bubble at the bottom right, which will provide on-screen instructions, or refer to this article with instructions on how to do a password reset.


If the above steps do not work, reach out to your administrator for support.

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