Some deleted shifts may return to the schedule if the deletion wasn't published immediately or if a recurrence is broken.
Unpublished suppression
An unpublished suppression is caused by forgetting to check the Publish this change immediately box when removing a shift that has already been published.
If the box is unchecked, the shift will disappear from the schedule but won't yet be deleted, so the deletion will remain pending. You can view and publish it by clicking the Publish button.
Broken recurrence
To identify a broken recurrence, you'll notice that even if it is repeated, the recurrence icon is no longer visible.
Here are the steps to remove a broken recurrence:
Isolate the employee by filtering their name in the top-left corner.
Change the schedule view to Month.
Using the select tool, select all desired shifts.
Click Delete.
Repeat steps 3 and 4 over the next few months until you see no more duplicates.
Note: Recurrence is only created up to one year in advance, so you won't have to do this action indefinitely.