A) Hierarchy
The Notifications are to people in your organization for things that need to be actioned. The notifications that each user receives is controlled by the hierarchy of roles in Atlas Scheduling. There hierarchy of the four roles in Atlas Scheduling below:
Administrator
Manager
Supervisor
Employee
The roles in your organization are accessible in the Employee menu.
B) System
Notifications are only sent one level up to prevent notification spam.
If the level above doesn't exist in your organization, the notification skips that levels and goes above (ex.: if there's no supervisor, it goes to the manager)
C) Examples
Example 1: You have 2 admins and 25 employees
The 2 admins will receive all notifications.
Example 2 : You have 1 admin, 1 manager and 25 employees
The manager will receive all notifications related to the 25 employees
The admin will receive all notifications related to the manager
Example 3 (multiple locations)
You have 1 admin and 2 locations (Montreal & Sherbrooke).
There are 1 manager and 10 employees in Montreal
There are 15 employees and no manager in Sherbrooke
Result:
The manager will receive all notifications from the 10 employees in Montreal
The admin will receive all notifications from the 15 employees in Sherbrooke and those from the manager in Manchester.
