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Roles in Rotas and Workforce Management

What is the difference between a supervisor, manager and administrator. What does each role represent

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Written by Charles Vallières
Updated over a week ago

Role permissions in Rotas and Workforce Management

Rotas and Workforce Management has four main hierarchical roles:

  • Administrator

  • Manager

  • Supervisor

  • Employee

For each level, a basic role with the same name is offered for your use.

These roles all have specific permissions, which we'll cover later.

Apart from the administrator, who is by default the manager of all location, each user can have a different role for each branch.

This constitutes your organisation's role hierarchy.


★It's important to note how notifications work in Rotas And Workforce Management. Notifications are always sent to the person's immediate superior. Find out more about the notification system.

E.g.: An administrator will receive notifications from all his employees unless he sets up a manager or supervisor in the organisation.


It is possible to create customised roles to give or remove permissions.


Where to go

You can change employee roles at any time under Employees ➡️ Roles and positions.

A) Administrator Role


1) Administrator

An Administrator has complete oversight of your account.

  • Create and manage locations

  • Create employees and assign all roles

  • Manage settings

  • Payroll export

To change a member's role, go to roles and positions on the employee profile


2) Manager

A Manager has the same access as an Administrator except:

  • Access can be scoped to certain locations only

  • Settings menu is not available

  • Manager can view hourly rates and manage payroll (this option can be disabled using the customised roles)


3) Supervisor

A Supervisor has the same access as a Manager except:

  • His role can be scoped to locations and positions

  • He cannot create a Fixed Terminal for clocking

  • He cannot approve his own time entries

  • He can never see hourly rates, salaries and wages

To create a supervisor, you must also select the positions that are supervised


4) Employee

An Employee does not have access to any management feature.

Employees can:

  • view schedule and set notification preferences

  • Use the time clock

  • Use the messenger and comment on his shifts

    Employees cannot:

  • View hourly rates, wages nor salaries


5) Permissions table

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