Before asking for a shift swap or shift offer, we strongly recommend you to read: 5 Things to Know Before Asking for a Shift Swap
If you are on the mobile app and not the website, click here.
A) Offering the shift
You can offer a shift (to be replaced). If you want to trade, skip to point B).
Go to Overview menu
Click on the shift you wish to offer
Click on Offer button
You will see available co-workers and be able to select one
You must write a justification for your request
Then click the Submit button
B) Swapping the shift
If you want to offer the shift (not trade), go back to point A).
Go to the Overview menu
Click on the shift you wish to trade
Click on "Swap"
You will see available shifts and be able to select one
You must write a justification
Then click the Save button
C) Status of My Request
Whenever a co-worker agrees to trade with you and a manager approves it, you will be notified instantly. In the meantime, you may consult the status of your requests by clicking the Schedule requests tab.
D) Cancelling my Shift Swap or Shift Transfer Request
You can cancel your request at anytime as long as the transfer or swap has not been approved. You must simply click on your request (through the request menu) and remove it.
Click the Schedule requests tab
Click on the request you wish to cancel
Click on the Trash Can icon and confirm to cancel
IMPORTANT: If your swap or offer request has already been approved, you cannot cancel it. You must ask for another trade or write to your manager through the messenger.