Before asking for a shift swap or shift offer, we strongly recommend you to read: 5 Things to Know Before Asking for a Shift Swap
If you are on the website and not the mobile app, click here.
1. Offering the shift
You can offer a shift (to be replaced). If you want to trade, skip to point 2.
Go to the "Schedule" menu
Navigate to and click on the shift you wish to offer
Select "Offer"
You will see available co-workers and be able to select them
You must write a justification
Then click the upper-right tick icon to send the request
2. Swapping a shift
If you want to offer the shift (not swap), go back to point 1.
Go to the "Schedule" menu
Click on the shift you wish to trade
Select "Swap"
You will see available shifts and be able to select them
You must write a justification
Then click the upper-right tick icon to send the request
3. Status of My Request
Whenever a co-worker agrees to trade with you and a manager approves it, you will be notified instantly. In the meantime, you may consult the status of your request in the "My Requests" tab.
Click your initials in the top-right corner, then click on “My schedule requests”
You will see all existing requests; simply click on the desired request for more details
4. Cancel or Edit my Shift Swap or Shift Offer Requests
You can cancel or edit your request at anytime as long as the transfer or swap has not been approved.
Click your initials in the top-right corner, then click on “My schedule requests”
Click on the desired request in Pending status for more details
Click on the trash can icon to cancel the request, or on the pen icon to modify it
IMPORTANT: If your swap or offer request has already been approved. You can't cancel it. You must ask for another trade or write to your manager through the messenger.