Before asking for a shift swap or shift offer, we recommend you read this article.
If you are on the website and not the mobile app, click here.
Offering the shift
You can offer a shift (to be replaced). If you want to trade, see below.
Go to the Schedule menu.
Navigate to and click on the shift you wish to offer.
Select Offer.
You will see available co-workers and be able to select them.
You must write a justification.
Then click the upper-right tick icon to send the request.
Swapping a shift
If you want to offer the shift (not swap), see above.
Go to the Schedule menu.
Click on the shift you wish to trade.
Select Swap.
You will see available shifts and be able to select them.
You must write a justification.
Then click the upper-right tick icon to send the request.
Status of a request
If a co-worker agrees to trade with you and a manager approves it, you'll be notified instantly. In the meantime, you may consult the status of your request under the My requests tab.
Click your initials in the top-right corner, then click on My schedule requests.
You'll see all existing requests; simply click on the desired request for more details.
Cancel or edit a shift swap or shift offer requests
You can cancel or edit your request at any time as long as the transfer or swap has not been approved.
Click your initials in the top-right corner, then click on My schedule requests.
Click on the desired request in Pending status for more details.
Click on the trash can icon to cancel the request, or on the pen icon to modify it.
Important: If your swap or offer request has already been approved, you cannot cancel it. You must ask for another trade or write to your manager through the messenger.