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Why don't I receive notifications?

What to do if you don't get notifications when you receive a new shift

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Written by Charles Vallières

There are multiple reasons why you might not receive Atlas scheduling notifications. Here are the main ones.


My Atlas scheduling notifications

Your Atlas scheduling notifications are not set correctly. Click here to learn how to manage your notifications.

My phone notifications

Your phone notifications are deactivated. You must verify under your settings that Atlas scheduling notifications are enabled.

If you have a Samsung device, your energy-saving settings may affect notifications delivery. Here is how to solve this problem.

Installation issue

If the two previous steps haven't resolved the issue, try uninstalling and reinstalling the app.

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