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How do I use the clock log?

Troubleshooting employee clocking issues

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Written by Charles Vallières

What is the clock log for?

The clock log show all the clocking activity of your employees. Both administrators and managers can access the log.

The main usage is to help employees with issues they encounter when clocking in and out. Issues that seem like faults of the system may have another explanation, and the log can help you diagnose it.


Finding the clock log

The clock log is found under the Attendance tab in the main menu and then under the Clock logs tab.


Interpreting the log

The log keeps full historic data of clocking. If an employee reports difficulties, you can filter for that employee. You can also filter for specific dates, statuses, or entry types.

To find the problematic time entries, you simply have to hunt for a red X on the right column: Status. Click on the entry to see the detail of the issue.


Getting a report

In the Reports menu, under the Attendance category, you can export a Microsoft Excel spreadsheet version of the clock log, including answers.

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