Forgot to clock in or out? Don't panic, you can always correct it.
Forgetting to clock in
Clocking in later than your arrival time
If you forgot to clock in and remember a little later, you can simply clock in as normal through the mobile app or website and leave a note for your supervisor advising them of your arrival time. Your supervisor will then see your time entry when approving your timesheet and can make the change.
Clocking in at the same time as your break
If you don't notice that you forgot to clock until your break, the system will notify you.
Simply enter the time you arrived.
Enter the justification.
Press Clock in.
Your entry will be clocked in, as well as the start of your break. You can clock back in when you return from your break as normal, and your supervisor will be notified of your suggested entry time.
Clocking in and out at the same time
If you don't notice that you forgot to clock in until you clock out, the system will notify you.
Simply enter the time you arrived.
Enter the justification .
Press Clock in.
Your entry will be clocked in as well as your exit.
Forgetting to clock out
Clocking in with a fixed terminal or computer
If the clock-in method selected by your employer is through a fixed terminal or computer, you cannot clock out once you leave work.
The easiest way to notify your supervisor that you've forgotten to clock out is to leave a comment on your timesheet.
Click on the Attendance tab.
Click on the Comments box.
Write your comment, then press the send icon.
Your supervisor will be notified of the comment and can adjust your timesheet.
Clocking out through the app
If the clock-in method selected by your employer is the mobile application, and authorization has been given to clock out even if you're no longer onsite, then you can clock out even if you've left work.
Click on the icon to clock out as usual.
Select Leaving work.
Enter the time you left.
Enter the justification.
Press Clock out.
Your exit will be recorded and your manager will be able to adjust the time.
Important: If authorization has not been given to clock out outside the radius, you won't be able to clock out if you're no longer onsite. Refer to the instructions above on how to leave a note for your manager instead.
Messaging your manager
If you haven't been able to clock in or leave a comment for your manager, you can contact them directly through the messenger function to ask them to correct your timesheet.
Please see this article for more details.