Forgot to clock in or out? Don't panic, you can always correct it.
Forgetting to Clock In
Clocking in later than my arrival time
If you forgot to clock in and remember a little later, you can simply clock in as normal via the mobile app or website and leave a note for your supervisor advising him or her of your arrival time. Your supervisor will then see your time entry when approving your timesheet and can make the change.
Clocking in at the same time as my break
If you haven't noticed that you've forgotten to clock in at the same time as your break, the system will notify you.
Simply enter the time you arrived.
Enter the justification
Press 'Clock in'.
Your entry will be clocked in, as well as the start of your break. You can clock back in when you return from your break as normal, and your supervisor will be notified of your suggested entry time.
Clocking in and out at the same time
If you haven't noticed that you've forgotten to clock in when you clock out, the system will notify you.
Simply enter the time you arrived.
Enter the justification
Press Clock in.
Your entry will be clocked in as well as your exit.
Forgetting to Clock Out
Clocking in via a fixed terminal or computer
If the clock in method selected by your employer is via a fixed terminal or computer, you will no longer be able to clock out once you have left work.
The easiest way to notify your supervisor that you've forgotten to clock out is to leave a comment on your timesheet.
Click on the Attendance tab.
Click on the Comments box.
Write your comment, then press the send icon
Your supervisor will be notified of the comment and can adjust your timesheet.
Clocking out via the Mobile app
If the clock in method selected by your employer is via the mobile application, and authorization has been given to clock out even if you are no longer on site, then you will be able to clock out even if you have left work.
Click on the icon to clock out as usual.
Select ''Leaving work"
Enter the time you left
Enter the justification
Press ''Clock out"
Your exit will be recorded and your manager will be able to adjust the time.
IMPORTANT: If the authorization has not been given to clock out outside the radius, you will not be able to clock out if you are no longer on site. Refer to the instructions above on how to leave a note for your manager instead.
Messaging my manager
If you haven't been able to clock in or leave a comment for your manager, you can contact him/her directly via the Messenger to ask him/her to correct your timesheet.
Please see this article for more details.