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How to differentiate unavailability from time off

The difference between unavailability and leave requests can be confusing. Here's an article to clear things up!

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Written by Charles Vallières
Updated this week

In order to guide your employees towards the type of request to use when absent for a defined period, here's the difference between availability management and leave request.


1- Availability requests

If your employee would like to share with you their new school schedule, a period of the day when they will be unavailable each week (e.g. every Monday afternoon) or a short appointment, this will be done via the "Requests" -> "Availability" tab.

* Please note: it is the unavailability that must be added, as the system considers the employee to be available at all times.

As an administrator, if you don't use the availability feature, you can disable it via the "Settings" tab -> "Permission management" tab.


1- Time off requests

If your employee wishes to send you a request for a ponctual absence, such as a sick day, a longer appointment or their holiday weeks, it is recommended to submit a time off request.

You can view these requests via the "Time off" tab -> "Time off requests" tab.

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