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My employees' absences don't appear in my absenteeism report

Why absences don't appear in your absenteeism report and how to correct the situation

C
Written by Charles Vallières
Updated this week

It may happen that employees are absent and that when you export the “Absenteeism” report, their absences are not present in the exported report.

First of all, you need to know that for an absence to appear in this report, you need to have left the time entry blank with the words "Missing time entry", like this:

If you don't see certain absences in your report, check your employees' timesheets. It's highly likely that a time off of "absence" type has been added, rather than leaving the time entry blank.

If this is the case, don't panic! You can use another report to account for absences entered as “Absence”.

Simply export the ''Time entries '' report on the ''Reports'' tab -> ''Attendance'' category.

Be sure to select the date range of your choice, then under ''Options'' choose ''Only show time offs'' then the leave type ''Absence''.


Note that either method works very well. We suggest, however, that you standardise the way you record absences to avoid having to extract the information from two different places.

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