When you're in the Schedule area, you have access to shortcut actions for each shift.
To view them, simply right-click on the desired shift. You'll have these possible options:
Edit: Amend the selected shift.
Copy: Duplicate the shift details for another location or department.
Transfer: Move the shift from one employee to another.
Publish: Make the shift live for the employee. Important: This option is unavailable if the shift is already published.
View profile: Jump to the profile page of the employee assigned to the shift.
Delete: Remove the shift from the employee and schedule.