When you are in the Schedule area, you have access to shortcut actions for each shift.
To do this, simply right-click on the desired shift and you'll have these possible options:
Edit - Amend the select shift
Copy - Duplicate the shift details for another location or department
Transfer - Move the shift from one employee to another
Publish - Make the shift live for the employee. IMPORTANT: If a shift has already been published, this will not be selectable
View profile - Jump to the profile page of the employee assigned to the shift
Delete - Remove the shift from the employee and schedule