Atlas uses notifications to alert users of important actions required on their account. These in-system notifications are also followed up with an e-mail for added visibility. Below is a summary of the different notifications you may receive in Atlas.
Time off and absences
Managers are notified when an employee submits a time off or absence request.
Employees receive a notification when their request is approved.
Training
Employees are notified when they're assigned a training course.
Weekly reminders are sent if training remains incomplete, starting four weeks before the deadline.
No notification is sent upon training completion, but service owners can track progress with the training matrix report.
Documents
Employees are notified when a document is distributed to them.
Service owners are not notified when documents are acknowledged, but they can check this by running a distributed documents report.
Tasks
When assigning a task, you can choose to send an e-mail notification.
Employees receive weekly reminders for outstanding tasks.
Contact details
Service owners are notified if an employee’s contact details are updated.
Probation reviews
Department managers are notified before an employee’s probation period ends.
Incident log
When an incident is logged, an e-mail notification is sent to all service owners, managers, and coordinators.
Checklists
Employees are not notified when a checklist is assigned to them, but they will get a reminder for upcoming tasks due for the next seven days, as well as any overdue tasks.
Service owners are notified when a checklist is completed and there is a negative response.
Safety observations
Service owners, managers, and coordinators receive notification whenever a new observation is submitted.